Print labels

Service Buddy can generate printable labels for products, jobs, and invoices. Labels carry the details you choose — name, price, description, QR code, logo, company info, and custom fields — and print in three standard label sizes. Every label is built in the Create Labels window, which shows a live preview of exactly what will print and tells you if anything won’t fit before you commit.

Print a product label

1. In the left sidebar, click Products, then Products.
2. Click the three-dot menu in the Actions column on the product’s row. (You can also open the product and use its Create Label action.)
3. Click Create Label.
4. In the Create Label window, set your options (see Label options below):
   • Copies each — how many copies of the label to print.
   • Label size — 2 × 4, 3 × 5, or 4 × 6.
   • Price — No price, Print current price, or Scan for live price.
   • Label elements — turn on or off Product name, Logo, QR code, Description, Company name, and Company phone.
   • Custom fields — turn on any product custom fields you want printed.
5. Check the preview on the right and the fit message under the controls.
6. Click Save & Print (the button shows how many labels you’re about to print, e.g. Save & Print 3 labels).

Service Buddy saves your choices for that product and downloads a PDF of the labels, ready to send to your label printer.

Print labels for many products at once

When a delivery lands and every item needs a shelf label, do them together rather than one at a time.

1. Go to Products → Products in the left sidebar.
2. Check the products you want labels for. Filter or search first to narrow the list.
3. Click Bulk Actions → Create Labels.
4. The Create Labels window shows a banner — Applies to all N selected products — so you know the same options will be used for every one. Set Copies each, Label size, Price, Label elements, and Custom fields.
5. Use the arrows above the preview to step through each product’s label and check it.
6. Click Save & Print N labels.

The footer keeps a running total (for example, 6 products · 2 each) so you can see how many labels you’re about to print. The labels download as a single PDF.

Note

One print can hold up to 200 labels in total — that’s products × copies each. If you go over, Save & Print is disabled and Service Buddy tells you to reduce copies or select fewer products. Split a large shipment into a few smaller runs.

Print labels straight after an import

The quickest path for a new shipment is to skip the list entirely. When you import products from a spreadsheet, the import confirmation step has a Print labels for these products switch. Turn it on and choose your Label size (required), Price, Label elements, and Custom fields before you confirm the import. See Import items in bulk.

Labels for every product the import adds or updates are built in the background once the import finishes. You get an email — Your product labels are ready — with a download link. Imports aren’t held to the 200-label limit: a big run is split across several PDFs of up to 200 labels each and arrives as a single ZIP.

Note

Download links in that email expire after seven days, so save the file when it arrives rather than relying on the email later.

Print job and invoice labels

Job and invoice labels are made per line item — one label for each roll, box, or unit you’re tagging.

1. Open the job from the Jobs list (or the invoice from the Invoices list).
2. Open the record’s actions menu (More Actions on a job) and click Create Label. You can also pick Create Label from the three-dot menu on the job’s or invoice’s row in the list.
3. In the Create Labels window, under Line items, tick the items that need a label. Use Select all or Clear to speed this up. Labels print in the order you tick them, and they’re numbered only across the items you print — tick 2 of 6 items and they’re numbered 1 of 2 and 2 of 2.
4. Set Copies each and Label size.
5. Under Label elements, turn on or off Logo, QR code, Customer name, Customer phone, Date, Service name, Description, Company name, and Company phone. Customer phone and Date start off — turn them on when you need them.
6. Optional: click any text in the preview to change it for that label only (see Edit text on a single label).
7. Click Save & Print N labels.

The PDF downloads named after the record, for example Label for job #1042.pdf. Service Buddy remembers the items you picked, your options, and any edits, so reopening Create Labels on the same job or invoice picks up where you left off.

Edit text on a single label

Sometimes the label needs to say something slightly different from the job — a shorter service name, a clearer description, a different contact name for the crew.

1. In the preview, click the text you want to change and type the new wording. Press Enter to keep it or Esc to cancel.
2. An Edited for this label note appears under the preview showing how many fields you’ve changed.
3. To undo your edits on that label, click Reset this label.

Edits only affect the printed label. They’re saved with the label and shown when its QR code is scanned, but the job or invoice, the customer, and your services stay exactly as they were.

Label options

Option	Where	What it does
Copies each	All labels	How many copies of each label to print. Total labels = items × copies each.
Label size	All labels	2 × 4, 3 × 5, or 4 × 6, printed in portrait. Starts on your company’s default size.
Price	Product labels	No price — nothing printed. Print current price — prints today’s price on the tag. Scan for live price — no price printed; scanning the QR code shows the current price.
Label elements	All labels	Pills you click to show or hide each piece of the label. Logo isn’t available at 2 × 4 — there’s no room (the pill says No room at 2 × 4).
Custom fields	Product labels	Product custom fields to include. They print as a list under the description, in the order you turn them on. The caption shows how many are on.
Line items	Job and invoice labels	Which line items get a label, and in what order.

Checking the fit

Under the controls, Service Buddy measures every label as you change options:

• Everything fits on all N labels. — you’re good to print.
• K of N won’t fit everything. — some content had to come off. The pills that turned amber show what was dropped. Text is never shrunk below 10 pt. Click Show one to jump to an affected label in the preview, or Use 3 × 5 (or the next size up) to switch to a larger label.

The fit message is a heads-up, not a block — you can still print if you’re happy with what’s shown in the preview.

What happens next

• Products: your label options are saved on each product, so the next time you open Create Label for a single product, it opens with the same settings. Each print also shows up as Labels printed on the product’s History tab.
• Jobs and invoices: the selected items, options, and any text edits are saved with the record and restored when you reopen Create Labels.
• Scanning: anyone who scans a label’s QR code sees that item’s details. For a product printed with Print current price, the scan shows the price that was printed; with Scan for live price, it shows today’s price.
• Imports: watch your inbox for Your product labels are ready.

Tip

Print a test label first to check that the content fits your label stock before printing a full batch.

FAQ

What are printed labels actually used for in a flooring store?

Most retailers use them to mark sample books on the showroom floor, tag carpet rolls in the warehouse with mill + style + size, label hardwood lots or LVP cartons with brand + style + lot/dye-lot number, tag tile boxes with batch info, label area rugs ready for delivery, or attach to crates being shipped to install sites. They’re a fast way to attach Service Buddy’s catalog details to physical inventory.

What label sizes are supported?

2 × 4, 3 × 5, and 4 × 6, all printed in portrait. Pick one that matches your label printer’s stock. The preview in the Create Labels window shows how the content will fit — and whether it’s shown at actual size or scaled down — before you print.

Should I show price on labels?

Depends on context. Showroom samples often show price (so customers can browse). Warehouse rolls, cartons, and boxes usually don’t (your install crew doesn’t need it, and prices change). Use the Price option to match where the label is going:

• Print current price for showroom tags where the price should be visible at a glance.
• Scan for live price when prices change often — nothing is printed, and a scan always shows the current price, so you never have to reprint after a price change.
• No price for warehouse and install labels.

Can I print labels in bulk?

Yes, three ways. For multiple copies of the same label, use Copies each. For labels across different products — a whole new shipment, say — check them on the Products list and use Bulk Actions → Create Labels. If you’re importing the products, turn on Print labels for these products during the import instead.

How many labels can I print in one go?

Up to 200 labels per print from the Create Labels window — that’s items × copies each. If you need more, split the run into a few prints. Labels requested during an import aren’t capped this way: they’re split automatically across several PDFs of up to 200 labels and delivered as one ZIP.

Why is nothing downloading straight away after an import?

Import labels are generated in the background after the import finishes rather than making you wait. Service Buddy emails you when they’re ready. Labels printed from the Create Labels window download right away.

Why is Save & Print greyed out?

Usually one of two things: you’re over the 200-label limit (reduce Copies each or select fewer items — the message under the button says which), or, on a job or invoice, no line items are ticked.

Why can’t I turn on the logo?

The logo doesn’t fit on a 2 × 4 label, so that option is disabled at that size. Switch to 3 × 5 or 4 × 6 to include it. On job labels, the job’s location logo is used if it has one; otherwise your company logo.

My company phone isn’t on the label. Is something wrong?

Check that Company phone is turned on under Label elements. Labels print with whatever company details you’ve filled in under Settings → General Settings, and simply leave out anything you haven’t set.

What’s on a job or invoice label?

You choose from the logo, QR code, customer name, customer phone, date, service name, description, company name, and company phone. Each label also carries the job or invoice number and its position in the set (for example 2 of 5). Useful when staging materials in the warehouse for an upcoming install — the crew can find the right pallet at a glance.

If I edit text on a job label, does it change the job?

No. Edits apply to that printed label only. They’re saved with the label (and shown when its QR code is scanned), but the job or invoice, the customer, and the service stay unchanged. Click Reset this label to go back to the original wording.

Some content is missing from my labels. Why?

When there’s more content than room, Service Buddy drops what doesn’t fit rather than shrinking text below a readable size. The amber pills show what came off. Turn off elements you don’t need, or click Use 3 × 5 (or the next size up) in the fit message.

Why does the printout look off?

Most often a mismatch between the Label size you picked and the actual stock loaded in the printer. Confirm the printer’s setting matches the size you selected in Service Buddy, and print the PDF at 100% (not “fit to page”). Always test print on plain paper before a full batch.

I don’t see Products in the sidebar.

The Products pages appear when inventory is turned on for your account and your role has access to it. If you need it, contact support or your account admin.

Can I customize the label layout?

The layout is fixed for each size — you can choose which content appears (elements, price, custom fields, and the order of custom fields) and edit text on job and invoice labels, but not rearrange the layout. For specialized labels, contact support.

Related tasks

• Import items in bulk
• Update several items at once
• Organize with tags